Source of Spores Frequently Asked Questions:
CAN I SEE THE SPORES?
This is one of the many things that sets us apart from our competitors. Our competitors will tell you, “you cant see spores with your eyes because they are microscopic.” While this is a fact, you can see spores if they are clumped together by the millions. We ALWAYS provide spore syringes with visible spore clumps, because we pack that many spores into them. We are not stingy, and we make sure you get the most bang for your buck.
Are there any states that you wont ship to?
Simple answer: NO, there’s not. Source of Spores does not operate in a state where these items are illegal to posses, sell, import, or transport. It is up to you to know those laws in the state that you live in, not us, as we cannot be reasonably expected to keep up with every state’s laws, or even be expected to know how to interpret the law as it is written. Please make sure and research your state laws on the products that you want to purchase. It’s as simple as that. Follow all laws and regulations. DO NOT PURCHASE THESE PRODUCTS IF THEY ARE ILLEGAL TO IMPORT OR POSSESS WHERE YOU ARE! If you need to have a permit to possess these spores, get one. We assume you have already done all this, like a reasonable person would. Do not purchase these products with the intent to use them for anything other than microscopy, taxonomy, or collection purposes. Abide by all state and federal laws, or provincial laws, if you are from Canada.
How fast will my order ship?
Source of spores ships orders the same day of order, as long as payment is made before 3pm EST. In the event that payment is made after our shipping cut off time, we will ship your order the next day. The exception to this is on weekends or holidays. SOS is not open on weekends or holidays, however, we still do provide support via text message or email every day. You can make an order at any time.
Some of our items temporarily go out of stock from time to time, such as Albino Penis Envy. If we run out on orders that are ahead of yours, obviously it wont ship the same day. We usually get more of any item in within 2-3 days maximum. Please keep in mind that these spores are actually RARE items. We cannot go to wal-mart and buy more to restock.
What are typical delivery times?
Delivery times vary based on the shipping options you choose and pay for. If you choose our standard shipping, your order will arrive within 5-7 business days. Although sometimes faster. If you choose expedited shipping, your order will arrive in 3-4 business days. These time frames are accurate AFTER the items have left our warehouse.
What kind of packaging will you ship my order in?
We ship in plain bubble mailers, or boxes, that do not bear our logo, or website name. There will be NO mention of the contents of the package on the packaging, anywhere.
Okay my order shipped, but USPS has not updated. Did you ship it?
Sometimes it happens that USPS does not update their “tracking” service as quick as we would like them to. It can take 24 hours for USPS to update their tracking. We literally have no control over this. In rare cases USPS does not update tracking at all until the package reaches the destination sort facility. This is because the service is sold as delivery confirmation and was only intended to confirm delivery, not actually act as a tracking service. In any event if you feel like there is an issue with shipment, please don’t hesitate to contact us
How long do you store my information?
If you create an account, this will remain on the website until we delete the contents of the database, which we do periodically. We never store Ip addresses or payment information on this website. We are in the business of selling spores, not keeping information. If you send us emails, we delete emails automatically on the server after 1 week, and if you text us we delete threads once the conversation is finished. We do not save phone numbers, or any other identifying information.
Is there a guarantee on your products?
In fact, there is. We offer a 21 day from delivery NO QUESTIONS ASKED guarantee on all spore syringes on this website. Should your microscopy efforts prove to be impossible, we will send you a new item at our expense. However, this should not be an issue as we do use proper equipment, and sterile procedure, to create your items. We will not replace items that you received as a freebie. Only items that were actually paid for will be replaced.
Can I get a refund?
No, due to the nature of the products we do not offer refunds. We will replace any unusable items within the warranty period.
Does this not answer your question?
Contact us, and ask! Who knows maybe we will add your question here for future customers. Thanks for reading!